Frequently Asked Questions
What do You Want to Know?
Automated Clearing House (ACH)
Q: What is an ACH Reject Fee?
A: An ACH Reject fee is a $5 fee that is assessed when an ACH Deposit or Withdrawal has been processed with an incorrect account number or account type. Since these transactions require manual intervention to locate and post to the account, a $5 processing fee is assessed. To correct this, simply give us a call at 989-249-8200 and we can provide the correct information to avoid future fees.
Q: When do ACH Transactions Post?
A: The Federal Reserve processes ACH files throughout the day and makes them available to financial institutions. To comply with the changes related to the "same day" ACH entries, we process ACH files from the Federal Reserve several times a day. We have postings around 1:00 A.M., 7:00 A.M., 12:00 P.M., and 4:00 P.M., this includes all transactions, both deposits and withdrawals from and to member accounts.