Frequently Asked Questions

Q:  Can I use an outside credit card to make a loan payment at Wildfire over the phone?

A:  You cannot use a credit card to make a loan payment. However, you can use your debit card from another financial institution to pay your Wildfire loan. We can also debit your savings or checking account and have your loan payment processed through Electronic Funds Transfer (EFT). EFT transfers can also be set up through online or mobile banking. If you have any questions please contact us at 989-249-8200.

Q:  How do I get my PIN for my new Debit or Credit Card?

A:  You can set your PIN for your Wildfire Debit or Credit Cards by calling 1-866-304-8760.

Option 1 will allow you to activate the card and set a pin number.

Option 3 will allow you to change an existing pin. If you are unsure of the current PIN number, please give our call center a call at 989-249-8200. Our call center representatives will be able to reset the PIN change option on your card to allow you to set your PIN.