We will be undergoing system maintenance Sunday, September 19 between 9:00 A.M. - 6:00 P.M. EST. The following systems will experience down time at some point during this time frame: Online/Mobile Banking, Audio Banking, and ATMs.
External Link Notice
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Wildfire does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the third party may differ from those practiced by Wildfire. Thank you for visiting Wildfire Credit Union.
We are glad you asked. For your protection, retain the original check for at least two weeks AFTER receiving confirmation that it has posted to your account. When you are ready to discard it, mark it "VOID" and dispose of it in a way that prevents it from being presented for payment again, such as shredding it.
If an issue should arise and the original check is no longer available, please contact the issuer of the check to obtain a copy of the check that can be re-submitted for deposit.
You will automatically receive a secure e-message, via online banking, if we cannot deposit your check. If you wish to sign up for additional Mobile Deposit alerts, such as when your Mobile Check Deposit is Completed, Rejected or if Additional Holds have been placed, simply navigate to the "Alerts" tab in Online Banking or from within the Mobile Banking App menu select "Alerts". If you need any assistance just contact us, we are happy to help!
YES! The Mobile Deposit service is offered through Mobile Banking, which requires you to provide a unique username and password when you log in. To prevent unauthorized access to your account, be sure to log out of Mobile Banking once your online account activities have been completed.
Wildfire Mobile Deposit* is a secure, online service that allows you to deposit checks into eligible Wildfire accounts with your mobile device. Simply take a picture of a check with your smartphone or tablet camera and the images and deposit information
will then be electronically delivered to Wildfire Credit Union.
* Available to all eligible accounts. Contact us to see if your account is eligible.
If your deposit item is declined, you will receive a notification by e-mail, e-message or text, based on the alert setting you select, indicating the reason for the decline. If you feel you need to discuss the matter in more detail, you can contact our Call Center at 1-800-227-232 during normal business hours.
Wildfire accepts checks drawn on financial institutions within the United States, excluding its territories. This includes Personal checks, Corporate/Business checks, Cashier's checks and Government checks.
This specific endorsement ensures that checks deposited through Mobile Deposit will not be deposited again at a Wildfire Credit Union branch or at another financial institution. It is one of many security measures we have put in place to protect member accounts from theft and fraud. Checks that are not endorsed as specified will be rejected by Wildfire Credit Union.