Position: Consumer Lending Manager

Job Description

• Plans, organizes, and directs the activities of the Consumer Loan Department. 
  
• Ensures that such credit operations are in accordance with established policies, procedures, and legal requirements, and result in maximum volume, appropriate profit, and minimum delinquency ratios. 
  
• Coordinates and oversees loan and promotion activities, ensures that all subordinate areas of responsibility support Credit Union objectives and goals. 
  
• Trains, directs, and appraises assigned personnel. Ensures that services are delivered professionally and efficiently, and that members’ problems are resolved promptly. 
  
• Serves as subject matter expert resource on consumer lending systems and regulatory compliance. 
  
• Supports operational continuity through issue resolution, vendor coordination, and process improvement. 
  

Knowledge

• Thorough knowledge of Credit Union loan products and applicable policies and standards.
• Knowledge of government regulations and legal requirements involving lending and related functions.
• Familiarity with consumer loan origination systems and credit bureau platforms preferred.

Experience

• Five to eight years of progressive experience in lending related positions.
  
• Supervisory experience preferred.
  

Education

• Bachelor's degree in a business related discipline or an equivalent combination of experience and training.
  

Skills/Abilities

• Strong leadership and supervisory skills.
  
• Good project management abilities.
  
• Strong communication abilities.
  
• Well organized, and able to meet deadlines.
  
• Good public relations skills.
• Able to operate related computer applications and business equipment.