Position: Member Service Representative - State Street Branch, Saginaw, MI

Apply by: August 5th, 2025.

Job Description

  • Performs a broad variety of member services functions such as opening and closing accounts, renewing and purchasing certificates, and assisting members with loan requests, bookkeeping and checking account problems.
  • Receives and screens member walk-ins and provides referrals to Wildfire Financial Group.
  • Performs miscellaneous support functions as needed by branch personnel.
  • Answers member questions regarding Credit Union services provided and performs a variety of account maintenance duties.
  • Actively cross-sells Credit Union services.
  • Serves members promptly and professionally.

Knowledge

  • Knowledge of Member Service Representative operations and procedures.
  • Basic understanding of financial institution operations.

Experience

  • One to three years prior experience helpful, particularly in a financial institution setting.
  • Abilities generally acquired on the job.

Education

  • High school graduate or equivalent.

Skills/Abilities

  • Good communication skills.
  • Professional appearance, dress and attitude.
  • Good math skills.
  • Ability to operate related computer applications and other business equipment.

How to Apply

Indeed

Apply Online

Email

humanresources@wildfirecu.org

Phone

No phone calls please.

Wildfire Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected Veteran, or status as a qualified individual with disability.