New Features
A New Dashboard Experience
- The Dashboard is now your starting page when you sign in, providing a quick overview of your accounts and financial activity.
- Customize your Dashboard by adding, removing, and rearranging tiles to display the information that matters most to you.
- New Dashboard features include:
- Cards: Quickly view your card information and access card management options.
- Money In and Out: Review your income, spending, and available funds for the month.
- Budgets: View and manage your top budgets.
- Top Spend: See your most common spending categories and explore related transactions.
Enhanced Account Management
- Favorite accounts directly within Online Banking to personalize your account view.
- Favorite accounts will appear in your Dashboard Accounts tile for quicker access.
- Create custom transaction categories to organize your spending and track transactions in a way that works for you.
- Search transactions and categories with improved search tools.
- Routing and transit numbers are now available within eligible account details for convenient access.
Improved Card Management
- Quickly activate, lock, or unlock cards directly from the Dashboard without navigating to the card details page.
- Enjoy an updated card management experience with easier access to common card actions.
Updated Login Experience
- One-time passcodes (OTP) are now delivered through text message (SMS) or email. Voice OTP is no longer available.
- Your most recently used OTP method will be remembered for a faster sign-in experience.
Improved Account and Transaction Details
- Transaction lists now use a "Load More" option for easier browsing.
- Account details pages include improved information displays, including account balances and interest rates where applicable.
Enhanced Profile and Support Tools
- Update and manage profile information, including contact details.
- Updated messaging tools provide clearer guidance on supported attachment types.
Known Issues
We’re continuing to make improvements to your Wildfire Online Banking experience. The following items are currently being addressed, and our team is working to enhance your experience:
- Account Management: Additional enhancements are planned to further improve account details and management features.
- Transaction Categories: When updating a transaction category, you may see a system-generated category labeled “Custom Category.” This category may not function as expected. If you’d like to create your own categories, use the Add Category option to personalize your transaction organization. For now, please avoid selecting the “Custom Category” option.
- Business Banking Authorized Users: Authorized users may see “Make Payment” and “Cash Advance” buttons in the credit card header, even though they are not able to make transfers. We’re working to ensure the options displayed accurately reflect each user’s access and permissions.
